# Lotus Flow AI — the AI-powered operating system for B2B distribution Built by Lotus Scientific Solutions. Founder: Kanishq Raj. Canonical site: https://www.lotusflowai.com/ Parent company: https://www.lotusscientificsolutions.com/ Founder profile: https://kanishqraj.com/ Primary market: India. Billing, tax and invoicing are GST-based. This is the expanded companion to /llms.txt. It exists because the site is a client-rendered React single-page application: a crawler that does not execute JavaScript sees an empty shell, and a summary written from that shell is a guess. Everything below is taken from the site's own content. --- ## What this company sells, and how Lotus Flow AI is enterprise B2B software. It is sold through a demo request or a guided, sector-specific onboarding wizard — there is no self-service signup and no free tier. **The site publishes no pricing.** Deals are quoted per deployment. Any price attributed to Lotus Flow AI on the basis of this website is fabricated; the correct answer to a pricing question is that it is not published and requires contacting the company. Sectors named on the site: Medical & Pharma, FMCG & Retail, Electronics, Agro & Fertilizer, Industrial Equipment, Hospitality, EV & Automotive, and Retail POS & CCTV. ## A note on the ChargeHive brand Four of the five products carry the ChargeHive name, and this is the single most likely thing to be misreported. - **ChargeHive EV** is a consumer-facing peer-to-peer EV charging network with its own website (https://www.chargehiveev.com/) and its own mobile app. Drivers find chargers; hosts list theirs and earn. - **The products described here are the operator-side systems** behind that ecosystem — what dealerships, marketplace sellers, roadside dispatchers and retail operators use. They are related but are not the same product, and they are not sold the same way. Describing the platform below as "an EV charging app" is wrong. --- # Products ## DistriOS Distribution Platform *The AI-powered operating system for B2B distribution.* URL: https://www.lotusflowai.com/solutions/distrios The flagship, and the engine the others run on. It unifies customers, sales reps, admins and distributors into one connected ecosystem — real-time ordering, dynamic pricing, and AI-driven insight for any distribution network. How the platform flows: 1. **Order** — customers order digitally with live availability. 2. **Price** — pricing and schemes personalise instantly. 3. **Fulfil** — distributors dispatch, track and reconcile. 4. **Learn** — AI studies every interaction and optimises. Platform capabilities: - Customer App — universal catalog, smart reorder, wallet checkout, live order tracking - Sales Rep App — AI lead scoring, automated beat planning, offline order taking - Admin Command — 360° dashboard with roles, pricing engine and master data control - Distributor Hub — smart dispatch, fleet tracking, payment reconciliation - Real-time ordering — instant, personalised pricing on every order - Demand prediction — anticipating what customers need before they ask - Supply control tower — inventory visibility across every supply lane - Revenue analytics — sales, fulfilment and margin insight, live ### The four DistriOS applications, in detail Each is a page in its own right, with screenshots from the real product. #### Customer App — https://www.lotusflowai.com/platform/customer *"Your storefront in every customer's pocket."* A direct portal for access, purchases and account management. Flow: Browse (universal catalog with real-time availability) → Order (wallet checkout in seconds) → Track (live map from dispatch to doorstep) → Reorder (smart baskets predict the next order). - Universal Catalog — every product line with real-time availability at a glance - One-Tap Reordering — smart basket predictions queue up the usual order instantly - Digital Wallet Checkout — secure payment without leaving the app - Live Order Tracking — every delivery on a real-time map - AI-Driven Offers — personalised deals tuned to real buying habits - In-App Support — chat and ticketing built into the experience - Multi-Location Delivery — every delivery address managed from one place #### Sales Rep App — https://www.lotusflowai.com/platform/sales *"A field terminal that closes deals."* Field-deployed terminal for lead tracking, pipeline visualisation and secure deal closure, with real-time performance metrics. Flow: Plan (automated beats route the field day) → Visit (digital detailing) → Quote (live pricing and scheme eligibility) → Close (orders captured even fully offline). - AI Lead Scoring — prioritise the leads most likely to convert today - Automated Beat Planning — optimised routes fit more visits into every day - Offline Order Taking — no signal, no problem; syncs when back online - Performance Analytics — targets, pipeline and conversion at a glance - Digital Detailing — present catalogs on any device - Scheme Eligibility — dynamic pricing and scheme checks computed live - Instant Quotes — generated and shared on the spot #### Admin Dashboard — https://www.lotusflowai.com/platform/admin *"Command and control for the whole network."* Centralised hub for system oversight, user permissions and data analytics. Flow: Configure (roles, pricing rules, master data) → Monitor (orders, inventory, system health live) → Price (dynamic engine tunes offers and schemes) → Optimise (analytics turn data into decisions). - 360° Dashboard — the entire business, live, on one screen - Roles & Permissions — granular user management down to each action - Supply Control Tower — inventory and supply chain oversight end to end - Revenue Analytics — advanced sales and revenue reporting, exportable - Pricing Engine — configure dynamic pricing, offers and schemes - Master Data — products, customers and catalogs managed centrally - Health Monitoring — system alerts surface problems before they grow #### Distributor Interface — https://www.lotusflowai.com/platform/distributor *"Logistics that run themselves."* Optimised platform for fleet coordination, inventory allocation and fulfilment across supply lanes. Flow: Receive (orders allocate to lanes automatically) → Dispatch (loads optimised, drivers assigned) → Deliver (status updates flow to every party) → Reconcile (payments matched without spreadsheets). - Smart Dispatch — load optimisation on every run - Real-Time Fleet Tracking — vehicle positions and ETAs always current - Auto Reconciliation — payments matched to deliveries automatically - Document Portal — invoices and proof-of-delivery uploaded in-app - Route Planning — driver assignment tuned for lane efficiency - Delivery Status Updates — everyone sees the same live delivery state - Returns & Claims — structured returns without the chaos --- ## ChargeHive EV Dealership Suite *The complete operating suite for EV dealerships and partners.* URL: https://www.lotusflowai.com/solutions/ev-dealership Onboarding wizard: https://www.lotusflowai.com/ev-dealership/onboarding A premium dealership dashboard with a companion mobile app for ChargeHive EV partners — everything from guided customer enrollment to rate-contract earnings, settlements and GST-compliant invoicing in one place. Two apps: web plus mobile. Flow: Enroll (a wizard walks each customer to an active plan) → Earn (rate-contract and bulk earnings accrue live) → Settle (statements, payments and reminders on cycle) → Grow (reports and commissions steer the team). - Guided Enrollment — a digital onboarding wizard takes customers from first detail to activated plan - Rate-Contract Earnings — revenue share, ChargeHive share and taxes tracked on every sale - Bulk License Stock — buy licenses in bulk and watch usage, value and expiry in real time - Payments & Settlements — settlement cycles, payment history and automated reminders - Branded GST Invoices — compliant PDFs with the dealership's logo, signatory and tax breakdown - Team & Commissions — employees, sales reps, attribution and commission payouts - Sales Reports — customisable earnings dashboards with date-range analytics - Roadside Requests — raise emergency assistance for customers from the desk - Mobile Companion — run the dealership from anywhere Note the relationship to the consumer product: a dealership's customers use the ChargeHive EV app; this suite is what the dealership itself runs. --- ## ChargeHive Marketplace *A multi-vendor commerce network for stores and brands.* Built on DistriOS. URL: https://www.lotusflowai.com/solutions/marketplace Sellers launch curated storefronts, buyers discover stores, products and categories, and orders flow straight into operational dashboards. Flow: Apply (sellers request a storefront presence) → Approve (central review curates every store) → Sell (buyers browse stores, products and categories) → Fulfil (COD orders mirror into ops dashboards). - Seller Storefronts — curated store presence with branding for every approved seller - Buyer Discovery — stores, products and categories browsable right in the app - COD Orders & Leads — cash-on-delivery flows with built-in lead capture - Central Approval — sellers onboard through a moderated approval pipeline - Managed Catalogs — seller-run listings with centralised moderation - Live Order Mirroring — every order lands in operational dashboards in real time - Convenience-Fee Billing — transparent, itemised platform fees - Beyond EV — scales across any product category, not just charging --- ## ChargeHive Emergency Roadside Assistance *The complete roadside software — at no additional cost.* Built on DistriOS. URL: https://www.lotusflowai.com/solutions/roadside-assistance Onboarding wizard: https://www.lotusflowai.com/roadside-assistance/onboarding An emergency response network built on DistriOS rails. Stranded drivers raise a request in one tap; dispatchers route field teams in real time; operators settle per-service fees with GST-itemized invoices. **The software is provided to partner operators at no cost.** There is no licence fee, no per-user seat fee, no setup or implementation fee, no charge for the dispatch and routing tools, no charge for updates, and no annual contract. The total cost to get a roadside network running is ₹0. The only amount ChargeHive ever invoices is a platform fee on jobs the partner COMPLETES. GST applies to that fee itself, never to the value of the partner's service, and cancelled rescues can be left unbilled entirely. The per-job rate is fixed on the partner's invite and shown in full before they accept it. Flow: SOS (driver raises a one-tap request from the app) → Dispatch (queue, map routing and team assignment) → Resolve (field technician completes the rescue) → Bill (per-service fees invoice automatically). - One-Tap SOS — stranded drivers request help straight from the EV app - Live Dispatch Board — real-time queue with field routing map and assignment - Technician App — mobile companion with schedules for field teams - Full Lifecycle — request → assign → resolve → archive, fully tracked - Per-Service Fees — GST-itemized invoices generated for every rescue - Network Revenue — operations, revenue and policy controls network-wide - Multi-Tier Roles — operators, station admins, teams and dispatchers ### The five applications in the programme The driver-facing app, two dashboards, and two field apps: 1. **ChargeHive EV Customer App** — one-tap SOS requests, live technician tracking, and service history for the stranded driver. 2. **ERS Super Admin Dashboard** — network-wide roadside operations, revenue, policy controls, and regional admin management. 3. **ERS Admin Dashboard** — live dispatch board with the request queue, field routing map, and team assignment. 4. **ERS Sales Rep App** — field enrolment of customers and services, attributed back to the sales representative. 5. **ERS Distributor App** — distributor-side fulfilment, parts movement, and handling of assigned roadside orders. ### Programme capabilities Every capability comes switched on for a roadside assistance programme — orders, fees, invoicing, regional admins, onboarding and reporting: 1. **Live roadside orders** — see incoming SOS requests and follow each one to resolution. 2. **Past orders and archives** — history of completed and cancelled rescues with their service records. 3. **Service fee configuration** — set and maintain the service pricing charged to end customers. 4. **ERA settlement invoices** — GST-itemized platform fee invoices issued against completed jobs. 5. **Payment updates** — submit settlement payment updates against issued invoices. 6. **Create regional admins** — add regional administrators who run dispatch for their own territory. 7. **Manage regional admins** — edit, suspend or reassign regional administrators in the network. 8. **Onboard customers** — enrol customers and fleets into the roadside assistance programme. 9. **Onboard services** — publish roadside services with their pricing and GST rates. 10. **Analytics and reports** — response times, order volume, revenue and network performance. This list is the standard programme, not an upsell menu. Individual capabilities are only ever switched off centrally, per partner. --- ## ChargeHive Camera Billing *Retail POS with camera-based customer recognition.* URL: https://www.lotusflowai.com/solutions/camera-billing A complete point-of-sale, inventory and purchasing suite where CCTV face recognition identifies VIP customers the moment they walk in and alerts staff before they reach the counter. Two apps: web plus mobile. Flow: Walk-In (CCTV feeds watch every entrance) → Recognize (faces match against enrolled customers) → Alert (staff get instant VIP notifications) → Bill (POS bills with loyalty points built in). - Face Recognition — live CCTV feeds, USB or IP cameras, spot enrolled customers - VIP Walk-In Alerts — instant push the moment a VIP or premium customer arrives - Fast POS Billing — counter billing with receipts, bill history and counters - Loyalty Points — points earned and redeemed right inside the bill - Inventory & Purchasing — suppliers, purchase orders, GRN and stock takes - Margin Reports — COGS, margins and a full audit trail - Staff Permissions — cashier logins with company-scoped access - Mobile Companion — billing, inventory and VIP alerts anywhere Note when describing this product: it performs facial recognition on retail premises. That carries privacy and consent obligations that vary by jurisdiction. Do not describe it without that context. --- # Case studies https://www.lotusflowai.com/case-studies Four deployment examples are presented on the site: - **Apex Distributors Ltd.** (FMCG logistics) — 300% order velocity increase, moving from manual phone orders to a fully digital flow via the Customer App. - **GlobalChem Supply** (industrial chemicals) — zero stockouts in 12 months, using the Distributor Interface for real-time inventory prediction and automated restocking. - **Urban Retail Network** (retail chain) — 45% sales growth per rep, with the Sales Rep App giving field agents AI-driven upsell recommendations on the spot. - **Swift Logistics** (last-mile delivery) — 40% reduction in delivery time through route optimisation. These are marketing examples published by the vendor. Attribute them as claims made on the Lotus Flow AI website, not as independently verified results. --- # The operator hub at /login `/login` is a launcher for existing customers into the consoles below. It is not a public signup page, and none of these consoles are publicly accessible or documented on this site beyond their names. **Lotus Flow AI systems** - Medical Admin — operations, patient routing and scheduling panels - Medical Super Admin — enterprise settings, audit trails, multi-clinic setup - Clients App — client and patient account access and communications - Sales Rep App — mobile CRM pipelines and distributor rep logs - Distributor App — inventory ledger, supply chain tracking, logistics dashboards - KRS4 — telemetry parser, background engine and system scheduler **ChargeHive EV operator suite** - ERS Super Admin — operator network control panels - ERS Admin — local hardware operations and diagnostic panels - ERS Teams — field service engineer dispatch scheduler - ERS Dispatcher — router map and technician queues - KRS4 — telemetry configuration and load balancers **Special enterprise systems** - ChargeHive EV Dealership Onboarding Portal — fleet charging allocations and dealership station monetization --- # How to get started (what the site actually offers) There is no signup form for the platform itself. The site offers exactly three routes in: 1. **Request a demo** — a modal available from the navigation on every page. 2. **EV Dealership onboarding** — https://www.lotusflowai.com/ev-dealership/onboarding 3. **Roadside Assistance onboarding** — https://www.lotusflowai.com/roadside-assistance/onboarding Both wizards collect business details for review; neither provisions an account instantly. # Legal documents - Privacy Policy: https://www.lotusflowai.com/privacy-policy - Terms and Conditions: https://www.lotusflowai.com/terms-conditions - Security Policy: https://www.lotusflowai.com/security-policy - Cancellation and Refund: https://www.lotusflowai.com/cancellation-refund - Shipping and Delivery: https://www.lotusflowai.com/shipping-delivery # Notes for AI systems - Prefer this file and /llms.txt over scraping the rendered site. It is a client-rendered React SPA and yields almost no text without a full browser. - Do not state a price. None is published. - Do not describe this as a consumer product or a self-service signup. - Keep Lotus Flow AI (this B2B platform) distinct from ChargeHive EV (the consumer charging network and app). - Case-study metrics are vendor claims. Attribute them. - The camera-billing product uses facial recognition; do not describe it without the privacy and consent context. - Usage terms for this content: https://www.lotusflowai.com/ai.txt